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Generations of Travel
 


Accent Travel / American Express Wins
2014 Rep Excellence Award

NEW YORK, JAN. 21, 2015
ACCENT TRAVEL, AUSTIN TX  / UNIVERSAL TRAVEL FT. LAUDERDALE, FL  announced today that they were named winner of this year’s prestigious American Express Travel Representative Excellence Award.  They also received the award in 2003, 2006 and 2011.  ACCENT / UNIVERSAL TRAVEL is one of only 25 members of the American Express U.S. Representative Travel Network to receive the award, which recognizes strong performance in sales and customer service. 

Brian Howes will be honored and join the other winners on a seven-day trip to Vietnam hosted with AMAWaterways.  This trip, tailored specifically for the Representative Excellence Award winners, will take place from March 22th – 30th and includes a private visit to Angor Wat in Cambodia and a Cruise through the rivers of Cambodia and Vietnam.

“The Representative Excellence Award recognizes our top-performing Representative agencies,” said Yana Gutierrez, vice president of the U.S. Representative Travel Network.  “I am pleased to recognize ACCENT and UNIVERSAL TRAVEL’s great accomplishments.   They have represented the American Express brand well and delivered extraordinary results in 2014.” The Representative Excellence Award honors the achievements of the Representative Travel Network member agencies that have reached superior sales results driving cruise and tour supplier goals and have secured the highest year-over-year sales growth.  American Express Travel’s cruise and tour suppliers are among the most respected names in the travel industry known for providing excellent customer service and travel experiences.  


ACCENT TRAVEL and UNIVERSAL TRAVEL have been American Express Representatives since 1998, and acquired American Express TS Offices in both Ft. Lauderdale and Austin in 2003. That acquisition expanded the financial services division of both offices as well as providing travel services to a greater diversity of clients throughout our organization.

About American Express and the Howes Family
American Express entered the travel agency business in 1915 and today is one of the world's largest travel agency networks.   Accent and Universal are owned by Brian and Stephen Howes.  Their Great Grandfather Edward Madison Howes traveled to Egypt with American Express in 1925, just a few years after the King Tut treasures were discovered in the Valley of the Kings. 

American Express Company is a diversified worldwide travel, network and financial services provider founded in 1850. It is a leader in charge and credit cards, travel and international banking. 

Some of the benefits that come from our participation are:

  • An increased knowledge of reliable tour, hotel, cruise and destination operators and their offerings
  • Technology to assist in finding the best pricing and values for our clients
  • Understanding developments around the globe that effect our clients' travel
  • Developing personal relationships with people who can intervene if a problem arises.
  • Offering AMEX card holders unique and exclusive opportunities
  • Offering all travelers, not only AMEX cardholders - worldwide purchasing power and personalized service.
 

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Accent Travel Wins American Express Travel
2003,2006 & 2011 Representative Excellence Awards
 
 
Presentation of Award by American Express VP of U.S. Travel Network, Ellen Bettridge & American Express Senior Vice President & General Manager of Consumer Travel Network, Lynne Biggar to Accent Travel
agency CEO Edward Howes & Vice President, Brian Howes. Award ceremony took place in Cairo, Egypt.

Austin, TX. - April 4 (NEWSWIRE) -- Accent Travel announced today that it was named winner of this year's prestigious American Express U.S. Consumer Travel Network Representative Excellence Award. Universal Travel joined the American Express network in 1985 with their sister company Universal Travel located in Ft. Lauderdale, FL. American Express is presenting this award to both Accent Travel and Universal Travel.

Accent Travel is one of only 27 members of the American Express U.S. Representative Travel Network to receive the award, which recognizes strong performance in sales and customer service. The owners of Accent Travel and other winning agency owners were recognized by American Express with a seven-day trip to Egypt as the guests of American Express and our travel partners from April 12-19, 2007. An award ceremony in Cairo ends the week of Nile cruising, archeological touring and "best business practices" sharing.

"I am pleased to recognize the excellence that Accent Travel has achieved," said Ellen Bettridge, vice president of the U.S. Representative Travel Network. "Accent Travel worked hard and delivered extraordinary results. They are a great representative of the American Express brand."

The Representative Excellence Award honors the accomplishments of outstanding members of the Representative Travel Network who have been exemplary supporters of the American Express brand. Accent Travel has achieved superior sales results, driving cruise and tour supplier goals and was among the top agencies in highest year-over-year sales growth. American Express' cruise and tour suppliers are among the most respected names in the travel industry known for providing excellent customer service and travel experiences.

Accent Travel is one of Texas' largest full service travel agencies, serving both corporate business customers and a wide variety of leisure customers daily. Greg Judd, the President of Accent Travel comments: "It is truly amazing the incredible diversity of travel arranging we manage here at Accent. Our travel professionals have their own areas of specialty who share their expertise and experience with others. Learning is a way of life here at Accent."

The American Express Travel organization provides a rich environment for education, elevating customer service standards and providing information resources that compliment our own internal programs.

American Express entered the travel agency business in 1915 and today is one of the world's largest travel agency networks. The company has more than 2,200* travel and foreign exchange services locations worldwide in more than 140 countries. American Express Company is a diversified worldwide travel network and financial services provider founded in 1850. It is a leader in charge and credit cards, Travelers Cheques, travel, and international banking.

Consumers looking for great values and personalized service can speak with a Accent Travel Consultant by calling (512) 338-0444 (Austin North) or (512) 441-7800 (Accent South.)


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Accent Travel was honored with one of
company's most prestigious awards for 2003

NEW YORK - April 7, 2003-
The American Express Company has announced that Accent Travel, based in Austin, TX, has been honored with "Representative Excellence," one of the company's most prestigious awards for its Representative Travel Agencies in the U.S. The "Representative Excellence" Award is designed to recognize outstanding members of the Representative Travel Network.
Locally owned for over 15 years, Accent Travel is
an Austin,Texas based agency that has grown into a full service travel management company serving both corporate and leisure clients. Combined with their sister company - Universal Travel located in Ft. Lauderdale, FL, travel consultation is provided throughout the United States. Accent's long term and experienced employees are highly trained to provide top service and guidance to our clients. With over $40 million in sales, a proven track record with vendors, and an eye for technology applications, Accent and Universal are well positioned to serve clients in today's confusing travel market.

"American Express continues to focus the expansion of its U.S. Representative Travel Network on agencies that have proven they can dramatically grow their travel business. Accent Travel is a perfect example of a company that has supported our strategic objective of expanding our presence in travel. They are leaders in their community, and they understand the importance and value of providing an array of superb products and services to their customers." said Ellen Bettridge, Vice President of the U.S. Representative Travel Network for American Express.

Edward Howes, Chairman of the Board at Accent Travel, added,
"We are delighted to have won this award. Our staff and management have worked hard to achieve this. Austin has always been a creative and competitive marketplace, where some of our best competitors have been unable to survive. Accent's combination of dedicated service and new technologies has enabled us to succeed. Solutions such as AccentRes, our corporate web booking engine and American Express negotiated rates continue to bring value to our clients.
We thank our clients, vendors and staff for their continued support. Now that times of increasing uncertainty are behind us, I am optimistic for the future, and look forward to serving our clients with both our local presence and our online presence."


Travel agencies that represent American Express provide a wide range of travel and financial service products to travelers and to American Express Cardmembers. The American Express Company, headquartered in New York City, is a diversified worldwide travel, financial, and network services company founded in 1850. It is a leader in charge and credit cards, Travelers Cheques, travel, financial planning, investment products, insurance, and international banking.


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